FAQ - frequently asked questions

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 We recommend arriving 15 minutes early for your appointment. Early is always on time—this extra window ensures you can check in, settle in, and begin your session right on schedule. Arriving early also helps us keep all appointments running smoothly and respectfully for clients scheduled after you. 

The ideal frequency for massage depends on individual needs, lifestyle, and wellness goals:

• For general relaxation or stress reduction:
Most people benefit from a massage every 2–4 weeks.

• For chronic tension, pain, or specific therapeutic goals:
A massage once a week (or even every 10 days) can be most effective until the issue improves.

• For acute injuries or rehabilitation:
A healthcare or massage professional may recommend multiple sessions per week for a short period, depending on the condition.

• For athletes or those with high physical demands:
Many benefits from massages 1–2 times per week during intense training periods.

 Absolutely. All of our massage therapists are trained in professional, appropriate draping techniques. This ensures you are properly covered at all times, never feel exposed, and can fully relax in a safe, comfortable environment.

Your privacy and comfort are always our priority.

Deep-tissue massage should not hurt. While you may feel firm pressure or therapeutic intensity, it should always remain within a comfortable range. Our techniques are performed in stages to allow your muscles and connective tissue to warm up, release, and gradually adapt to the intended pressure.

Your comfort is our priority—always feel free to communicate with your therapist if you need any adjustments, whether that means more or less pressure.

Gratuity is always appreciated. While never required, tipping is a common way to show appreciation for your therapist’s care and skill.

For reference:

• A typical gratuity for a 60-minute service ranges from $16–$25.
   
• A typical gratuity for a 90-minute service ranges from $19–$30.
   

(These ranges reflect a standard 15–20% gratuity.)

Yes—talking is always allowed. That said, the biggest compliment you can give your massage therapist is actually falling asleep (snoring included!). It means your body is deeply relaxed and responding well to the work.

Your therapist may check in verbally from time to time to ensure the pressure is comfortable and to avoid any pain or injury. Other than that, the session is yours—feel free to chat, stay quiet, or drift off completely.

To get the most out of your massage:

• Arrive well-hydrated to help your muscles respond and recover.
   
• Shower beforehand for your comfort and hygiene.
   
• Avoid heavy meals immediately before your session to stay comfortable while lying down.
   
• Wear comfortable clothing for easy changing and relaxation.
   

During the massage, you will be properly draped at all times to ensure privacy and comfort.

During group sessions, you’re welcome to relax and enjoy the environment while waiting for your massage. You may chat with your group, sip water, or simply unwind.

At times, we may also partner with other wellness specialists—such as nail technicians or similar providers—to offer additional mini-services or enhancements during your wait. If these options are available for your session, we’ll let you know in advance so you can take full advantage.

Your therapist will notify you when it’s your turn, ensuring a smooth and enjoyable experience for everyone.

While uncommon, allergic reactions to massage oils or lotions can occur, especially for guests with sensitive skin or known allergies. To ensure your safety and comfort, we offer a variety of products—including hypoallergenic and unscented options.

Please inform your therapist of any skin sensitivities, allergies, or ingredient concerns before your session. We’ll be happy to select or adjust products to fit your needs and prevent irritation.

Your comfort and wellbeing are always our priority.

Common issues include:

• Muscle tension and soreness
• Stress and anxiety
• Chronic pain (e.g., back, neck, shoulder)
• Headaches and migraines
• Sports injuries
• Poor posture
• Limited range of motion